Introducing the IQ Carbon Fiber Electric Wheelchair, a premium foldable mobility solution designed for the modern traveler. Crafted from high-quality carbon fiber, it offers exceptional strength, durability, and lightweight portability for easy transport and storage. Powered by robust motors, the IQ Carbon delivers a smooth, stable, and reliable ride across various surfaces. With precision controls and a sleek, modern design, it provides comfort, confidence, and independence wherever your journey takes you.

360° Joystick with LCD Display

Weighing just 39 lbs (main frame only), the ComfyGO IQ is one of the lightest electric wheelchairs available, designed for exceptional portability and ease of use. Built with quality and reliability in mind, it comes with a 1-year warranty on the frame and a 1-year warranty on the electronics, motors, and battery. The wheelchair is equipped with a 360-degree universal intelligent digital joystick with an LCD display, providing smooth, precise, and effortless control for confident mobility.

Airline & Cruise Approved

The IQ Carbon comes with a standard 1-year frame, 1-year motor, 1-year battery, and 1-year electronic parts warranty.

An optional ComfyGO Care warranty can be purchased to provide up to 2 years of coverage for batteries and electronics. An optional ComfyGO Care+ warranty can be purchased to provide up to 3 years of coverage for batteries and electronics. ComfyGO Care and ComfyGO Care+ can be purchased within 90 days of your delivery date.

1. Can I turn my wheelchair on or turn off with the remote control?

No. The wheelchair’s power must be turned on before the remote control is turned on. This allows the controller to pair with the chair.

2. Does my wheelchair arrive fully assembled?

Your wheelchair will arrive almost fully assembled. When your wheelchair arrives, you'll need to attach the remaining parts.

3. Can my wheelchair go on an airplane or cruise?

Yes. The 6.6AH (158.4WH) lithium-ion battery is travel approved by most major airlines and cruise lines. Before travelling by airline or cruise, please contact the airline or cruise line to confirm their travel battery regulations.

4. I’ve run out of battery. Can I push my chair?

Yes. The wheelchair can operate like a manual wheelchair. To do so, make sure the power is off, then disengage both motors by pulling the levers on each motor to the unlocked position. Doing this will set your wheelchair to free wheel mode.

5. Does my remote control come paired with my chair?

Yes. The remote control comes paired with your chair. If your remote loses its pairing, please click here to watch a video tutorial on how to pair your remote. If you are still having difficulties pairing your remote, please contact us at 1 (844) 755-5055, info@comfygmobility.com, or use the LET’S CHAT! feature on our website, https://www.comfygomobility.com.

6. Can I silence the beeping sound my wheelchair makes while reversing?

Yes. To remove the beeping noise, press the (+) key on the controller until you reach the top speed then hold the button down until you see the amber light in the middle of the display. Quickly press the horn button and the beeping will stop. Repeat these steps if you want the beeping sound back.

7. Does the armrest raise?

Yes. Both armrests can raise to allow an easier exchange or to make it easier to push your chair closer to a table.

8. How do I charge the battery?

The lithium-ion battery can be charged through the joystick controller or directly on the battery. The charge time for an empty battery is 6-8 hours. If your battery has a partial charge, the charge time will be less. When the battery is fully charged, unplug the charger from the battery and unplug it from the power outlet.

9. Can I install my controller on either side of the wheelchair?

Yes. The controller will be set up on the right side of the wheelchair, but it can be easily moved to the left side.

10. Does my wheelchair come with a warranty?

Yes, The Phoenix wheelchair comes with a standard 1-year frame, 1-year motor, 1-year battery, and 1-year electronic parts warranty.

11. Can I use my wheelchair on dirt and grass?

Yes. The Phoenix can traverse low grass and compacted dirt with ease.

12. Where can I find the serial number of my wheelchair?

The serial number can be found in three places: on the frame near the footrest, in the product manual, and on the box the wheelchair was shipped in.

ComfyGo

Returns are accepted up to thirty (30) days after delivery if the item is unused and in its original condition. We will refund the total order amount minus the shipping costs, credit card fee (3%), and restocking fees (25%) for the return. Customer is responsible for return shipping.