1. How often does my scooter need to be charged? The frequency of charging your scooter depends on several factors, including the type of scooter, user weight, journey length, and terrain. Manufacturers provide an estimated range for the scooter before it needs to be charged under average operating conditions. We recommend following the charging guide in the maintenance section for best results.

2. Where do I store my scooter? To ensure the safety and protection of your scooter, it should be stored in a dry and secure place that is easily accessible. Storing it indoors, such as in your home, is the ideal option. If indoor storage is not possible, a garden shed or garage/outbuilding would also be suitable. Leaving the scooter outdoors with just a waterproof cover, especially during winter months, is not advisable.

3. How often do mobility scooters need to be serviced? While servicing is not compulsory, we recommend getting your scooter serviced annually to maintain its optimal performance. Mobility Solutions offers competitively priced scooter servicing.

4. How heavy are mobility scooters? The weight of mobility scooters varies depending on the type. Boot scooters are designed to be lightweight and easy to transport, while larger models are more robust and tend to be heavier.

5. Are mobility scooters easy to use? While each mobility scooter may have slight differences, they are generally designed to be user-friendly. Trying out different scooters will help you determine which model suits you best.

6. Can I take my scooter on public transport? a. Bus: Many buses now have low floors and designated spaces for wheelchair users, which can be used to store your scooter. However, it is advisable to check with your local operator to ensure that your scooter is suitable for onboard transport before traveling.

b. Train: Train stations are increasingly becoming more accessible with ramps and lifts. Many rail services provide assistance for getting on and off the train with your scooter if you contact them at least 24 hours prior to your journey. It is recommended to check with your local rail company before traveling.

c. Taxi: In larger cities, many taxis are wheelchair accessible. Depending on the size of your scooter, you may be able to take it with you when traveling by taxi. Note that some taxis are more accessible than others, with examples such as the Peugeot E7 and Peugeot Premier being good options.

7. Can I take my scooter on an aircraft? Whether you can take your scooter on an aircraft depends on the airline's policy. Many airlines allow you to check in a small boot scooter and store it in the hold luggage. We advise checking with the airline before booking your journey to ensure their specific regulations.

8. Which parts on a mobility scooter need maintenance and repairs? Certain parts of a mobility scooter require regular maintenance and replacement. Common parts that need periodic replacement are tires, batteries, controller, and armrests. Refer to your owner's manual for any specific parts that require continuous replacement. While minor repairs can be done by the user, it is important to avoid servicing power module parts or wires.

9. Can a person travel with me on my mobility scooter? Most mobility scooters are designed to bear the weight of a single individual (the user). We do not recommend carrying another person unless your scooter has a factory-installed second seat. Attempting to do so can cause the scooter to topple, resulting in potential injuries to both the user and the additional person.

10. Are there mobility scooters designed for more than one person? Yes, some mobility scooters are specifically designed to accommodate more than one person. These scooters feature dual seats and a higher weight capacity to accommodate multiple riders.

11. Is there any difference between 3-wheel and 4-wheel scooters, apart from the number of wheels? In addition to the difference in the number of wheels, 4-wheel scooters generally have a wider wheelbase compared to 3-wheel scooters. 3-wheel scooters are more compact, lightweight, and have a shorter turning radius than their 4-wheel counterparts.

12. Can a mobility scooter be legally driven on the road? Mobility scooters are not intended for road use. Models suitable for outdoor use can be driven on sidewalks, driveways, parking lots, and similar areas. Whether you can use your mobility scooter on the road depends on the model and the laws of your state or region. In some cases, you may need to register your mobility scooter and acquire additional safety equipment such as mirrors, helmets, and horns for road use.


Customer Support:
Monday - Sunday: 8am - 8pm ET

Phone: (800) 212-1327

Email: sales@myperfectscooter.com

Address: 1931 Skokie Valley Rd Suite 1073, Highland Park, IL 60035