Frequently Asked Questions
What qualifies for a Price Match?
What qualifies for a Price Match?
We compare the total out-the-door price of the identical product from an authorized online retailer. When reviewing a request, we consider the complete cost of the order—including the product price, shipping charges, taxes, and any other applicable fees—to ensure you're making an apples-to-apples comparison.
Does the product have to be identical?
Does the product have to be identical?
Yes. The product must be the exact same manufacturer, model, configuration, color (when applicable), and condition. It must also be in stock and available for immediate purchase from an authorized online retailer. We do not match open-box, refurbished, used, or clearance items.
Which retailers qualify for a Price Match?
Which retailers qualify for a Price Match?
The competitor must be an authorized online retailer for the brand in question. We do not match prices from marketplaces, auction websites, unauthorized sellers, or third-party marketplace listings, as these often do not provide the same manufacturer support or warranty coverage.
Do you match Amazon, eBay, Walmart, or marketplace sellers?
Do you match Amazon, eBay, Walmart, or marketplace sellers?
No. We only price match authorized online retailers. Prices from Amazon Marketplace, eBay, Overstock, Facebook Marketplace, Walmart, auction sites, liquidation sellers, or other unauthorized third-party marketplaces are not eligible.
Do promotions, coupon codes, or manufacturer sales qualify?
Do promotions, coupon codes, or manufacturer sales qualify?
No. Our Price Match Guarantee does not apply to temporary promotions, holiday sales, coupon codes, rebates, manufacturer-sponsored promotions, bundle offers, financing incentives, buy-one-get-one offers, or any other limited-time pricing. Price Match requests must compare our everyday selling price to another authorized retailer's everyday selling price.
Can I request a Price Match after I've already placed my order?
Can I request a Price Match after I've already placed my order?
No. Price Match requests must be submitted before your purchase is completed. We do not offer retroactive price adjustments if a competitor lowers their price after you've placed your order or if a new promotion becomes available later.
How do I request a Price Match?
How do I request a Price Match?
Simply contact our team before placing your order and provide a link to the competitor's product page or a written quote. We'll review the request, verify that it meets our Price Match requirements, and let you know whether it qualifies. Most requests are reviewed within one business day.
Why Shop With My Perfect Scooter?
Choosing the right mobility equipment is about more than finding the lowest price. When you shop with My Perfect Scooter, you receive expert guidance, genuine manufacturer-backed products, and support before and after your purchase. We're committed to helping you make a confident buying decision while providing an exceptional shopping experience from start to finish.
✓ Authorized Dealer – Every product we sell is backed by the manufacturer's warranty.
✓ Expert Mobility Specialists – Get personalized recommendations before you purchase.
✓ Free Shipping on Most Products – Fast, reliable delivery from trusted shipping partners.
✓ Flexible Financing – Simple monthly payments through trusted financing partners.
✓ Support Before & After Your Purchase – Expert assistance before and after delivery.

Found a Lower Price?
Send us the product link or give us a call. Our team will review your request and let you know if it qualifies for our Price Match Guarantee.
