FreeRiderUSA Luggie Standard Portable Folding Mobility Scooter

FreeRiderUSA Luggie Standard Portable Folding Mobility Scooter

Luggie Features:

• Can go in Reverse!
• Innovative and light-weight design
• Adjustable tiller height and angle
• Quick folding and un-folding
• Sturdy Alloy aluminum chassis
• Folded scooter conveniently rolls along like a travel suitcase

FREE with Luggie Scooter:

• FREE 10.5Ah Lithium Battery - Lightweight & Airline Safe!
• FREE 5 amp Charger - Quick Charging!
• FREE Shipping - Right to your door

Introducing the Luggie Standard Scooter, our top-selling mobility solution that continues to captivate customers. Renowned for its unparalleled convenience, the Luggie Standard Scooter stands out as the most portable option in the market without compromising durability or stability. Crafted with a lightweight yet robust aluminum chassis and tiller, complemented by solid, flat-free 4 wheels, this scooter weighs in at less than 55 pounds – a true testament to its innovation.

Bid farewell to cumbersome lifts, ramps, and car conversions as the Luggie Standard Folding Mobility Scooter effortlessly folds and unfolds, seamlessly sliding in and out of your car or SUV. This exceptional design grants you the independence you rightfully deserve. What sets the Luggie Standard Scooter apart is not just its convenience, but also its compliance with TSA, FAA, and FDA standards, ensuring a hassle-free travel experience.

Experience the liberation that comes with the Luggie Standard – a mobility solution that has garnered approval and admiration. We are confident that you too will cherish the ease and reliability of the Luggie Standard Scooter.

NOTE: Please check with your airline for approval before flying

Options:

Batteries:

• Lithium Battery - 10.5ah (Up to 14 miles) - Default
• Long Range 16.5ah Lithium Battery (Up to 22 miles) (Not airline approved) 

Accessories:

• Set of Luggie Armrests - $279

• Folding Basket (for Under Seat) - $99
• Luggie Loading Mat - $79

• Luggie Docking Station - $329

• Luggie Cup Holder Bag - $25
  
• Extra Lithium Battery 10.5 AH - $879
• Extra Lithium Battery 16.5 AH - $1,079
• Luggie travel storage case for Standard / Super - $279
• Luggie travel storage for Luggie Plus - $279

LUGGIE/FREERIDER SCOOTERS PURCHASED WITHIN UNITED STATES

Luggie Scooter, Inc. DBA Freerider USA warrants to the original owner/user of each new LUGGIE or FREERIDER branded electric scooter or power chair, when purchased directly from an authorized Luggie Scooter, Inc. reseller, to be complete and free from defects in material or workmanship for the period indicated below. WARRANTY DOES NOT COVER NORMAL WEAR AND TEAR, SHIPPING DAMAGE, ALTERATIONS, MODIFICATIONS, MISUSE, NEGLECT OR ABUSE.

3 YEAR LIMITED WARRANTY ON STRUCTURAL FRAME

LUGGIE or FREERIDER branded electric scooter structural frame is warranted for a period of thirty-six (36) months from the date of original purchase by the original owner/user. Luggie Scooter Inc. will repair or replace, at our sole discretion, the structural frame if, upon examination by an authorized Luggie Scooter, Inc.'s representative, it is found to be defective in material and/or workmanship within the warranty period.

1 YEAR LIMITED WARRANTY ON MOTOR, TRANSAXLE, BRAKE ASSEMBLY AND ELECTRICAL COMPONENTS

LUGGIE or FREERIDER branded motor, transaxle, brake assembly, and electrical components are warranted for a period of twelve (12) months from the date of original purchase by the original owner. Luggie Scooter will repair or replace, at our sole discretion, the motor, transaxle, brake, and/or electronics of the scooter if, upon examination by authorized Luggie Scooter, Inc.'s representative, they are found to be defective in material and/or workmanship within the warranty period.

1 YEAR LIMITED WARRANTY ON LITHIUM BATTERY/BATTERIES*

LUGGIE branded electric scooter's new lithium battery is warranted for a period of twelve (12) months from the date of original purchase by the original owner. Luggie Scooter will repair or replace, at our sole discretion, the battery and/or batteries of the Luggie scooter if, upon examination by authorized Luggie Scooter, Inc.'s representative, they are found to be defective in material and/or workmanship within the warranty period.

*Battery/batteries tend to deteriorate in performance and reduce in range due to being left in a discharged state, left in cold conditions for extended periods, or worn due to heavy use.

RECOMMENDATIONS FOR LUGGIE LITHIUM BATTERY:

• Charge your battery when the battery meter indicator is in the red zone (low battery).
• If your Luggie Lithium battery will not be used for an extended period, fully charge the battery and disengage it from the battery compartment of the Luggie before storage. The battery will gradually deplete with time. Please do a refresh charge in 2 to 3 weeks when the battery has been stored for an extended period of time. (Remember: Keeping your battery charged will help extend the life of your battery and ensure that the Luggie is ready to go when you are.)

30 DAYS LIMITED WARRANTY ON ALL PLASTIC PARTS & CHASSIS HOOKS

LUGGIE or FREERIDER branded electric scooter's plastic parts (tiller clamp, chassis hooks, trigger, tiller lever, etc.) are warranted for a period of thirty (30) days from the date of original purchase by the original purchaser/owner. Luggie Scooter will repair or replace, at our sole discretion, the LUGGIE or FREERIDER plastic parts of the scooter if, upon examination by authorized Luggie Scooter, Inc.'s representative, they are found to be defective in material and/or workmanship within the warranty period.

LIMITED WARRANTY

FREERIDER POWER CHAIR PURCHASED WITHIN UNITED STATES

3 YEAR LIMITED WARRANTY ON STRUCTURAL FRAME

FREERIDER branded electric power wheelchair's structural frame is warranted for a period of sixty (36) months from the date of original purchase by the original owner/user. Luggie Scooter will repair or replace, at our sole discretion, the structural frame if, upon examination by authorized Luggie Scooter, Inc.'s representative, it is found to be defective in material and/or workmanship within the warranty period.

1 YEAR LIMITED WARRANTY ON MOTOR, TRANSAXLE, BRAKE ASSEMBLY AND ELECTRICAL COMPONENTS

FREERIDER branded electric power wheelchair's motor, transaxle, brake assembly, and electrical components are warranted for a period of twelve (12) months from the date of original purchase by the original owner. Luggie Scooter will repair or replace, at our sole discretion, the motor, transaxle, brake, and/or electrical components of the power wheelchair if, upon examination by authorized Luggie Scooter, Inc.'s representative, they are found to be defective in material and/or workmanship within the warranty period.

6 MONTHS LIMITED WARRANTY ON LEAD ACID BATTERY/BATTERIES*

FREERIDER branded electric power wheelchair's new lead acid battery is warranted for a period of six (6) months from the date of original purchase by the original owner/user. Luggie Scooter will repair or replace, at our sole discretion, the battery and/or batteries of the power wheelchair if, upon examination by authorized Luggie Scooter, Inc.'s representative, they are found to be defective in material and/or workmanship within the warranty period.

*Battery/batteries tend to deteriorate in performance and reduce in range due to being left in a discharged state, left in cold conditions for extended periods, or worn due to heavy use.

WARRANTY EXCLUSIONS FOR LUGGIE/FREERIDER BRANDED SCOOTERS & POWER WHEELCHAIRS

• Upholstery, seating and armrest.
• Body panels, shroud and cowlings.
• Any damage resulting from unauthorized repair or modification.
• Any damage resulting from natural disaster or Act of God.
• Any damage resulting from abuse, misuse, accident, negligent operation, storage, or maintenance.
• Any damage resulting from liquid or moisture corrosion to electronic devices.
• Consumable wear items such as tires, tubes, brake pads, and motor brushes.
• Labor, service calls, shipping costs, and other charges incurred for repair of the product, unless specifically authorized in advance by FreeRider USA.
• Batteries that are improperly charged, stored, or maintained according to the manufacturer's recommendations.
• Batteries with seals removed.
• LUGGIE/FREERIDER branded limited warranty does NOT cover or apply to any LUGGIE/FREERIDER branded scooters or power wheelchairs sold by non-authorized resellers/dealers or retailers.
• LUGGIE/FREERIDER branded limited warranty does NOT cover or apply to any replacement, maintenance, or accessory parts not sold directly by Luggie Scooter, Inc. to the original retail purchaser/user.
• LUGGIE/FREERIDER branded limited warranty does NOT cover or apply to any products used for rental or commercial use.

8696 UTICA AVE, Rancho Cucamonga, CA 91730 | TEL: (909) 466-7996 | FAX: (909) 466-7990 | www.FreeRiderUSA.com

LIMITED WARRANTY

LUGGIE/FREERIDER SCOOTERS PURCHASED WITHIN UNITED STATES

The warranty effective date is the date of sale from dealer/reseller to purchaser/owner on new units only. This warranty is extended to only the original purchaser/owner, purchased in the U.S.A. from a Luggie Scooter, Inc. DBA FreeRider USA authorized dealer/reseller. Limited warranty is on parts only. Any parts replaced under warranty will be covered for the remainder of the original warranty. Service rendered and shipping charges for the parts are the responsibility of the customer. Service options and shipping of parts may vary from dealer to dealer. Service options and charges are subject to change at any time.

For warranty service, contact FreeRider USA or an authorized dealer/reseller/retailer where the product was originally purchased. All product returns, whether for service or warranty, require a RETURN MERCHANDISE AUTHORIZATION (RMA) number. You may obtain this number by contacting FreeRider USA's customer service. All returns for service, warranty, replacement, or refund must be received within 7 business days from the date of RMA issue. Shipping and handling fees will apply to all claims made under this warranty and will be charged to the claimant at the time the products are shipped from FreeRider USA's distribution center. Any returns for refund may be subject to a 25% restocking fee if they don't meet the BUYER's REMORSE terms. Anything returned without an RMA will incur a storage fee of $50/month to the customer (reseller/dealer/customer).

Products that are NOT eligible for return for service, warranty, replacement, or refund will be sent back to you at your cost and expense if received by us.

The limited warranty is VOID in the following instances:

• Any product not purchased from an authorized Luggie Scooter Inc.'s reseller/dealer/retailer.
• Any product without a valid, readable serial number, including but not limited to products with missing, damaged, altered, or otherwise missing serial number from the controller, motor, transaxle, battery, or battery charger.
• If the customer (end user/dealer/reseller/retailer) modifies the product in any respect, including but not limited to the use of parts other than the genuine parts.
• If the sticker on the Luggie Lithium battery has been removed.
• If the product is used for rental or commercial purposes, the limited warranty is VOID.
• Inspect all LUGGIE/FREERIDER branded products shipped to you thoroughly for damages to the outer packaging and shrink wrapping before signing the bill of lading. Any unreported freight damages at the time of delivery will be the sole responsibility of the receiver. ANY MANUFACTURER RELATED DAMAGES MUST BE REPORTED TO LUGGIE SCOOTER INC. WITHIN 72 HOURS (3 DAYS) OF RECEIPT FOR CLAIMS TO BE FILED. NO EXCEPTIONS.

It will be the customer's responsibility to ensure that RMA is returned back to Luggie Scooter Inc. for service, warranty, replacement, or refund. Customers (consumer/retailer/reseller/dealer) will be charged for any unreturned merchandise due back to FreeRider USA NO EXCEPTION.

No dealer/reseller/retailer or distributor may extend or modify this warranty in any way.

BUYER'S REMORSE ON LUGGIE OR FREERIDER BRANDED SCOOTERS & POWER WHEELCHAIRS

You will have 3 days from the date of receipt of the LUGGIE/FREERIDER branded scooter or power wheelchair to return the product for a full refund excluding shipping and repackaging charge. To qualify for the refund, you must do the following:

1. Contact your place of purchase of the LUGGIE/FREERIDER branded products.
2. Ask for a Return Merchandise Authorization (RMA) number.
3. LUGGIE/FREERIDER branded powerscooter/wheelchair must not have been ridden outdoors.
4. The product must be returned in its original packaging with the RMA number clearly labeled.
5. The product returned MUST NOT BE USED. It needs to be in conditions for the LUGGIE/FREERIDER branded scooter or power wheelchair to be sold as new. (THE SCOOTER MUST NOT SHOW ANY SIGNS OF BEING USED IF RETURNING UNDER BUYER'S REMORSE; OTHERWISE, THE RETURN WILL BE VOID.)

*All conditions listed above must be met in order to qualify for a full refund. NO EXCEPTIONS.

**IF THREE DAYS (3) HAVE PASSED, YOU MUST CONTACT THE DEALER TO RETURN YOUR LUGGIE/FREERIDER BRAND OF POWER SCOOTER/WHEELCHAIR. THIS WARRANTY REPLACES AND SUPERSEDES ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND ANY OTHER OBLIGATIONS OR LIABILITIES ON THE PART OF LUGGIE SCOOTER, INC. DBA FREERIDER USA, WHETHER IN CONTRACT, WARRANTY, NEGLIGENCE, OR OTHERWISE. FREERIDER USA SHALL NOT BE LIABLE FOR AND HEREBY DISCLAIMS ALL CONSEQUENTIAL, INCIDENTAL, AND CONTINGENT DAMAGES.

WARRANTY/REPAIR/SERVICE/REPLACEMENT PROCEDURE

1. Contact your reseller/dealer/retailer or Luggie Scooter Support for technical support assistance to verify the support issue.
2. Obtain an RMA number for the product return for warranty, service, replacement, or repair.
3. Make sure the product coming back is properly boxed. Any damage caused due to shipping will be the customer/dealer/reseller's responsibility.
4. Send to FREERIDER USA.
5. Please write the RMA clearly on the outer packaging.
6. Fill out and return the Return Request Form along with your package, which can be found on our website: www.FreeRiderUSA.com in the Download Section. Please provide a brief summary of the reason for the return.
7. Upon receipt of your RMA, an authorized FreeRider USA representative will inspect and assess the return within 72 hours. If the RMA is for repair/service and/or replacement, an estimate will be emailed (if email is provided) or faxed at this time along with a credit card authorization form. Upon approval and receipt of payment on the repair/service and/or replacement, your repair/service and/or replacement will be completed within 72 hours.

Warranty/Repair/Service/Replacement to be sent to the following:

FREERIDER USA

ATTN: Service Department

8696 Utica Avenue

Rancho Cucamonga, CA 91730

RMA #

Warranty/repair/service/replacement is dispatched 72 hours from authorization unless otherwise specified by a FreeRider USA representative. Upon dispatch, you will be sent the tracking via email if provided.